CAF Bank home page

Helping charities to make a better society

Skip to content

Welcome to CAF Bank Online

Please enter your user ID and password to log into CAF Bank Online. If you have forgotten your user ID or password, please click on 'Need help logging in?' and follow the instructions.

Due to the Royal Mail industrial strike action, postal services are likely to be disrupted around these strike days. Thursday 13 October, Thursday 20 October, Tuesday 25 October and Monday 28 November. This means that any post CAF Bank sends or receives on these strike days may be affected and subject to delays.

Stay fraud aware

Fraudsters use every trick in the book to abuse our trust and pressure us into giving out personal and financial information. Whenever you are contacted by phone, email, text message or social media, ask yourself, ‘Could this be fake?’.

Stop: Take a moment to stop and think, before parting with your money or information.

Challenge: Be suspicious, if you’re contacted out of the blue or the messenger claims to be a person or organisation you know. It’s perfectly ok to reject, refuse or ignore requests. Only criminals will try to pressure or panic you. If something doesn’t feel right, it probably isn’t.

Protect: If you think you’ve fallen for a scam, contact us straight away and report it to Action Fraud Action Fraud website.

Stay fraud aware security centre.

Notification of change to General Terms and Conditions

We’ve made a change to condition 14.6 of our General Terms and Conditions which describes how fraud prevention agencies handle data if it is transferred outside the UK or EU, if you are based in the EU.

This change will take effect from 21 December 2021.

You can download a copy of the updated General Terms and Conditions at www.cafonline.org/caf-bank/tariff-terms. Alternatively, if you wish to receive a hard copy please contact us.

CAF Bank Limited company registration number 1837656 (England and Wales). CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204451).

Version: 9.22.03.0002