CAF Bank Online demo site
For more information on how to use CAF Bank Online, please visit our new interactive demos by clicking the link below
CAF Bank Online demo microsite>>
Opening an account
To open a new CAF Cash or CAF Gold account or to apply for internet banking for existing accounts please contact us by phone on 03000 123 456 or email us as at cafbank@cafonline.org
Logging in
You will be required to log in every time that you wish to view your account information by entering your user ID, password and unique word. Your user ID is an 8-16 digit numeric code and the password is a 6-8 digit alphanumeric code consisting of letters and numbers. You will also be asked to provide a 'unique word’ of your choice.
This will be used every time you log in and you will be prompted by the system to input randomly selected characters from this ‘unique word’.
For security reasons, we suggest that you do not share your login details with anyone.
Available services
The following services are available in CAF Bank Online:
- Account balances
- Account transaction listings including the ability to search for transactions
- Inter-account transfers between CAF Bank accounts
- External payments to individual and group beneficiaries (QuickPay)
- Cheque and paying in book ordering
- Secure messaging to CAF Bank customer services
- View Direct Debits
- Standing order management- view, create new, delete and amend
- User ID personalisation- change your user ID to something more memorable (only available to secondary users)
- Self service password management
- Dual authorisation for external payments (except when to a previously notified nominated account)
- Downloadable forms and guides
Logging out
When you have finished using CAF Bank Online, please make sure that you log off by clicking the ‘Log out’ button. Logging out is like shutting and locking a door behind you, and we ask you to make sure you do this after every visit.
For your security, if you are inactive for 5 minutes we will automatically log out your session; however you will have an option to extend your session.